Privacy Policy

Last Updated: 10-08-26

At Evening Safari Dubai, we respect your privacy and understand the importance of protecting your personal information.

This Privacy Policy explains what information we may collect when you use our website, contact us, request information, or make a booking, and how that information may be used.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name
  • Email address
  • Telephone or WhatsApp number
  • Pickup location
  • Hotel or accommodation information
  • Booking date
  • Number of guests
  • Tour or activity selected
  • Payment-related information required to process a booking
  • Messages and information you provide when contacting us

We only request information that is reasonably necessary for providing or arranging the requested service.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate usage information
  • Referring website
  • Date and time of visits

This information may be used to maintain website security, understand website usage, improve performance, and provide a better user experience.

3. How We Use Your Information

We may use personal information to:

  • Process and manage bookings
  • Arrange transportation and pickup
  • Communicate booking information
  • Respond to questions and enquiries
  • Provide customer support
  • Process payments through applicable payment providers
  • Improve our website and services
  • Prevent fraud, abuse, or security problems
  • Meet legal or regulatory obligations

We will not use your personal information for unrelated purposes without an appropriate legal basis or your permission where required.

4. Booking and Service Providers

To provide your requested experience, we may need to share relevant information with service providers involved in your booking.

For example, a driver or activity operator may need your name, contact information, pickup location, booking date, or other necessary information to provide the service.

We aim to share only information that is reasonably necessary for the relevant service.

5. Payment Information

Where online payment is available, payment processing may be handled by a third-party payment provider.

We do not intend to store complete payment card details on our website unless our payment system specifically requires and lawfully permits such storage.

Payment providers may process information according to their own privacy policies and security procedures.

6. Cookies

Our website may use cookies and similar technologies.

Cookies can help the website:

  • Remember preferences
  • Maintain certain website functions
  • Understand website traffic
  • Improve website performance
  • Measure marketing or advertising performance

Some third-party services may also use cookies when their services are integrated into the website.

You can control or disable certain cookies through your browser settings, although doing so may affect some website functionality.

7. Analytics and Third-Party Services

We may use analytics, advertising, maps, social media, payment, communication, or other third-party services.

These services may collect information according to their own privacy policies.

Only include specific services here after confirming what is actually installed on the website. For example, if the website uses Google Analytics, Meta Pixel, Google Ads, a particular payment gateway, or WhatsApp integration, those services should be reviewed and disclosed accurately.

8. Communications

If you contact us through email, telephone, WhatsApp, contact forms, or another communication method, we may keep the information necessary to respond to your enquiry or manage your booking.

We may use your contact details to communicate with you about an existing booking or service you have requested.

Marketing communications will be handled according to applicable requirements and your available choices.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or online storage system can be guaranteed to be completely secure.

(Website Development & Management)

The Evening Safari Dubai website is developed and managed with technical and digital support from MustajabHub.

Learn more about website development, website management, SEO, and digital services at MustajabHub Services.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including booking administration, customer service, legal, accounting, security, or regulatory requirements.

The exact retention period may depend on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, contact us using the details below.

12. Children’s Information

Our services are not intended to collect unnecessary personal information from children.

Where children participate in tours, the responsible adult making the booking should provide only the information reasonably required to arrange the service.

13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, data practices, or legal requirements change.

The updated policy will be published on this page with a new “Last Updated” date.

15. Contact Us

For questions or requests relating to privacy, please contact:

Business Name: Evening Safari Dubai
Email: Book@eveningsafaridubai.com
Phone/WhatsApp: +971505231575
Address: Hatoon – Barsha Heights – Dubai – United Arab Emirates