Last Updated: 10-08-26

Welcome to Evening Safari Dubai. These Terms & Conditions explain the rules that apply when you browse our website, request information, make a booking, or purchase a desert safari, city tour, buggy, quad bike, or related tourism service through our website.

By using this website or making a booking with us, you agree to these Terms & Conditions. Please read them carefully before completing your booking.

1. About Our Services

Evening Safari Dubai provides and/or arranges tourism and recreational experiences in Dubai, which may include:

The exact activities included in a booking depend on the package selected at the time of purchase.

Some activities may be operated by licensed third-party activity providers or suppliers. Where this applies, the relevant provider’s operational rules and safety requirements may also apply.

2. Booking Information

When making a booking, you are responsible for providing accurate information, including:

  • Full name
  • Contact number
  • Email address
  • Hotel or pickup location
  • Number of guests
  • Preferred date
  • Any other information reasonably required to arrange the service

Incorrect or incomplete information may affect pickup arrangements or the availability of the service.

Please check your booking confirmation carefully after receiving it and contact us as soon as possible if any information is incorrect.

3. Booking Confirmation

A booking is considered confirmed when the required booking information has been received and the applicable payment or confirmation requirements have been completed.

You should keep your booking confirmation available until the end of your tour.

Pickup time may vary depending on your location, traffic, weather, road conditions, and the route being used for the day’s tours.

4. Pickup and Transportation

Where hotel or location pickup is included in your selected package, you should be ready at the confirmed pickup location and time.

We recommend being ready several minutes before the scheduled pickup time.

Delays can occasionally occur because of traffic, road conditions, other guest pickups, weather, government restrictions, or circumstances outside our reasonable control.

If you are unable to locate the driver or vehicle at the expected time, please contact us using the contact information provided in your booking confirmation.

5. Desert Safari and Dune Bashing

Dune bashing and other desert activities involve driving over uneven sand terrain and may involve sudden movements.

Guests should follow all safety instructions given by the driver, guide, activity operator, or camp staff.

Pregnant guests, people with serious medical conditions, recent injuries, mobility limitations, or other conditions that could make participation unsafe should seek appropriate medical advice before participating and inform us before booking.

Certain activities may have age, height, weight, health, or other participation restrictions imposed by the relevant operator.

6. Quad Bikes and Dune Buggies

Quad biking and dune buggy activities are subject to the safety rules of the relevant activity operator.

Guests must follow all instructions and use required safety equipment.

Age restrictions, driving requirements, insurance conditions, deposits, licenses, or other requirements may apply depending on the activity and operator.

Guests must not participate while under the influence of alcohol or any substance that may affect their ability to operate or safely participate in an activity.

The operator may refuse participation when it reasonably considers that a guest is not fit or able to participate safely.

7. Children

Children must be supervised by a responsible adult throughout the tour.

Certain desert activities may not be suitable for young children and may have separate age restrictions.

Please provide accurate information about children’s ages when making your booking so that we can advise you about suitable activities.

8. Personal Belongings

Guests are responsible for their personal belongings during the tour.

We recommend keeping passports, phones, wallets, cameras, valuables, and other important items secure.

We are not responsible for loss, theft, or damage to personal belongings except where liability cannot legally be excluded.

9. Weather and Operational Changes

Desert activities are affected by weather and environmental conditions.

For safety reasons, an activity may occasionally be delayed, changed, shortened, rescheduled, or cancelled because of severe weather, sandstorms, government instructions, road conditions, safety concerns, or other circumstances outside our reasonable control.

Where a change is necessary, we will make reasonable efforts to provide an appropriate alternative or communicate the available options.

10. Prices and Inclusions

Prices displayed on the website may vary depending on:

  • Tour date
  • Number of guests
  • Selected package
  • Private or shared transportation
  • Pickup location
  • Additional activities
  • Seasonal promotions
  • Other package options

The inclusions and exclusions applicable to your booking are those stated on the relevant booking or confirmation information.

Please review the package details before making payment.

11. Payments

Payment must be made using the payment method made available to you during the booking process.

You should not send payment to an individual or third party unless that payment method has been officially provided or confirmed by us.

A booking may not be considered confirmed until the applicable payment or confirmation requirements have been completed.

12. Cancellation and Refunds

Cancellation and refund eligibility depends on the booking, package, cancellation time, supplier conditions, and circumstances involved.

Please read our Refund & Cancellation Policy before booking.

Where a third-party activity provider has specific cancellation conditions, those conditions may also apply.

Nothing in these Terms is intended to remove any consumer rights that cannot legally be excluded.

13. Changes to Bookings

If you need to change the date, number of guests, pickup location, or another booking detail, contact us as early as possible.

We will make reasonable efforts to accommodate requested changes, but changes are subject to availability and may involve additional charges depending on the circumstances.

14. Third-Party Services

Some experiences may involve independent transportation providers, camps, drivers, activity operators, restaurants, payment processors, or other third-party suppliers.

Their operational, safety, or booking conditions may apply to the relevant portion of the service.

We work to select appropriate service providers, but operational circumstances may sometimes require a comparable alternative.

15. Website Information

We make reasonable efforts to keep information on this website accurate and current.

However, photographs, descriptions, schedules, availability, prices, and package details may occasionally change.

Images are intended to provide a general representation of the experience and may not always show the exact vehicle, camp, seating arrangement, meal presentation, or activity equipment provided on a particular date.

16. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Upload malicious software or harmful code
  • Interfere with website security
  • Copy website content for commercial use without permission
  • Misuse booking forms or contact systems

We reserve the right to restrict access where necessary to protect the website, our business, or other users.

17. Intellectual Property

Unless otherwise stated, the website’s text, graphics, logos, images, design elements, and other original material belong to or are used with permission by the website owner.

You may view and use the website for personal purposes, but you may not reproduce, distribute, modify, or commercially exploit website material without appropriate permission.

Website Development & Management

This website is developed and managed with technical and digital support from MustajabHub.

For WordPress website development, website management, SEO, and digital services, visit MustajabHub Services.

18. Limitation of Liability

We will take reasonable steps to provide the services described in the booking.

However, we are not responsible for losses caused by circumstances outside our reasonable control, including severe weather, government restrictions, road closures, traffic conditions, natural events, supplier failures, or other force majeure events.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

19. Privacy

Information provided during booking or through our website is handled according to our Privacy Policy.

Please read our Privacy Policy to understand how personal information may be collected, used, stored, and protected.

20. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.

The updated version will be published on this page with a revised date.

21. Contact Us

If you have questions about these Terms, your booking, cancellation, or any of our services, please contact us:

Business Name: Evening Safari Dubai
Email: Book@eveningsafaridubai.com
Phone/WhatsApp: +971505231575
Address: Hatoon – Barsha Heights – Dubai – United Arab Emirates